Testimonials From People Like You
updated for October, 2020!
Here you will find some words of kindness. These customers have been good enough to email me these testimonials. The newest ones are at the top and are in chronological order from the top to the bottom! There has been no editing of these words. I am truly humbled.
If you would like to see your testimonial here, please contact me!
After purchasing a small Chinese rosin press that broke almost immediately, I knew there had to be a better option. Most units I could find had to be ordered from the states with huge price tags and unknown border fees. After one call to CannaPlates I knew my search was over.
James took the time to explain everything about the plates and all of the options that he sells with absolutely zero sales pressure. In my opinion I couldn’t have made a better purchase. The CannaPlates products are everything that James claims they are. The center seam bags are a pleasure to work with compared to other options in the market. The cages and plates are extremely well built using Canadian aluminum and the machining in the pre press is second to none.
There is no better feeling than squishing the buds you have grown yourself and getting a top quality product that you know is a clean and safe product. I have pressed many pounds with my plates so far and have never had any issues. In fact they still look like the day I got them. These will most definitely be the last set of plates you will ever need to buy.
This is my honest and unbiased review. This review is going to be relatively short, however, before we get into the product review, I want to highlight an aspect that is lacking in far too many retail or service industry and why I would recommend CannaPlates above any other manufacturer or distributor. I think it is obvious that I’m talking about the customer service, which was phenomenal. I did not know a lot about Rosin and Rosin presses, all I knew was what I had watched on YouTube. What does an inquisitive mind do? Well, it asks questions via the nifty "Contact Us" form on his website. Normally, anywhere else I would get a couple sentences in response to my question, probably by someone who has no experience apart from what they have read in the owner’s manual. That is not what I got with James at CannaPlates, No Sir.. because James is a conscientious gentleman that cares about his customers and his product. Instead of a quick two sentence reply, I get a phone call. Not only do I get all my questions answered, he tells me why my original plan is bad, what he recommends instead, and why he recommends this method. He does not try to up-sell me! Everything he recommended did not benefit his bottom line at all. James was upfront about the things that I DIDN’T need, components he sold, and I was prepared to buy. I HONESTLY, CAN NOT REMEMBER the last time I had this pleasant of an experience dealing with a manufacturer/ Retailer. If you have made it this far in my “relatively short” review, then let me save you some time. If you are looking for a DIY Rosin press, don’t bother looking anywhere else, this is the best you will find both in product and service. I would gladly deal with and order from CannaPlates again! This is what I purchased https://www.cannaplates.ca/collections/cannapates-kits/products/cannacaged-plates. It comes with everything you need minus the 10 ton press of course. What I got in the mail was exactly what is advertised on his site. The build quality is excellent (plates made in Canada I believe.[Yes they are!]) I checked to make sure everything was tight, everything was. I made sure everything was aligned, everything was. The controller works without any problems, straightforward to use, no weird button combinations to make it work. I have already pressed 4 OZ of bubble hash with fantastic results. I really have nothing negative to say about the products James at CannaPlates has to sell. If I had to nitpick, I wish the controller had a way to switch between Celsius and Fahrenheit (It might, but I don’t know the right button combination yet. Does it matter, no not really). Small chip in the corner of the lid of the pre-press (does it matter, no, not at all). The lid on the glass jar has a child proof lid, when I get high, I revert to being a child which means I can no longer open the Jar, probably a good thing. That’s it guys. I am convinced you will not find anything better at this price anywhere else with this level of service. Oh, James also makes it clear that if you need any assistance setting your rig, he will gladly help you over the phone. While I did not use this service, I am convinced with my previous experience, that he would do so with a level of professionalism that is seldom experienced. July, 2020
After discovering rosin a few years back I knew I had to have my own press. Smoking flower was getting a little old for me mainly because of the amount I was consuming. Rosin has given me the ability to handle my usage in a way that is much more manageable. Also, it has been very educational working with this plant and its various strains in this manner. Fascinating! James was the only guy in Canada making these rosin pressing kits when I set out to build my own press. I contacted him for some information and was surprised by the hands on customer care that I received. After a short conversation with James my mind was made up, I was buying his kit. I have not been disappointed, the plates rock! And what an awesome color the red turned out to be. Since then CannaPlates (James) has graciously helped me out with my customer service needs and I look forward to continuing this relationship in the future! Just a great, quality product made in Canada. Thanks James! March, 2020
Brandon, Northwest Territories
6/5, 11/10, A++. Wow. Ingenious, extremely high quality, efficient and effective products. Customer service is literally second to none, can easily have a chat with the company owner, James, and he is a very friendly and helpful guy, to me that says a lot about the company you're dealing with. The entire line of products at CannaPlates is extremely well thought out, very high quality and meticulously well designed. The way everything works so perfectly together from the pre-press to the press bags to the plates themselves, you can tell some serious thought went into this. The centerline stitching on the bags is genius. The dab mats are thick, durable and can can stand up to some good heat. Even the dab pencils work better than anything else I've tried for collecting the rosin off the parchment paper. The plates themselves you can feel the quality of from the second you pick them up, they work absolutely amazing too and I have used them to press the nicest, tastiest and cleanest concentrates I have ever had. When a company is willing to double their warranty on products they have already sold and shipped, that speaks volumes about how much they believe in the quality of their product, and I can see why they do. Very happy with my plates kit, pre-press, press bags, ect, and will be a customer of CannaPlates for years to come.
I have had epilepsy since I was 13, and have suffered from many large “grand mal” seizures throughout my life. Having the proper strains of cannabis to help deal with the side effects of my medication is very important to me, and through pressing my material into rosin using my Cannaplates I have been able to get more out of my material both in yield and medical effect then I ever imagined possible without a full-scale lab.
CannaPlates for the win!
One year ago I purchased my CannaPlates kit and it is my most rewarding investment in years! Not only is the physical quality of the plates incredible, the customer service is beyond amazing! Even before I purchased my plate set while shopping around, I emailed James with questions and he asked me to call him and we had a great conversation. He was incredibly knowledgeable, friendly and applied no sales pressure at all. I was very impressed!
Once I received my plate set, James walked me through setup and even talked me through my first press! I was a true rookie and now feel like a veteran presser! I still call James with questions and always get off the phone with a big smile on my face. The fresh Rosin that flows from the CannaPlates is by far my favourite way to enjoy cannabis! It’s smooth (my lungs feel better than ever), solvent free, incredible quality and has amazing flavour!
If you’re looking for the best plates around sourced from pretty much the best dude around, who is truly a great human, I encourage you to invest in some CannaPlates!
Kurtis, British Columbia - Jackalope Horticulture
When I purchased my set of Cannaplates I was still new to pressing rosin and had previously owned a T-shirt press style press only to find myself never using it. As soon as I made the switch to Cannaplates and got a proper setup I found myself pressing any quality cannabis I came across to really experience the flavor and the full medical effect of my material.
Cannaplates are extremely well priced for their high quality, being the best plates of their kind I have ever seen. They are perfect for home production and their consistency allows you to work quickly while seeing everything that happens to your material very clearly. One of the first things that drew me to Cannaplates even before I tried the plates was the price and quality of bags. In the past the cost of bags has been a discouragement to press material, but bags Cannaplates sells are extremely well priced, and feature centered seams to stop your oil flow from getting caught in the seams (an issue I’ve had in the past).
The customer service James has provided me over the phone has been better then any company I have ever dealt with in the past and Cannaplates have been much more then an investment in the plates themselves for me. The guidance and pressing James did over the phone with me has increased my yields as well as greatly reduced the time I spend over the press, and he is always available when I have more questions.
I now find myself using my press at least 3 times a week, and I typically run about 8 oz of material in total at once. When before this was a stressful way to get my medicine, ever since I have bought my Cannaplates it is a relaxing hobby. I enjoy seeing the different consistencies and results I can achieve and using James’s guidance I am getting better at every time I use my machine, and can never seem to stop testing out new ideas!
Jim , Alberta
If you are seeking the best quality plates and customer service, look no further! We were fortunate enough to have found James and CannaPlates on Reddit, and the first thing James said when we called was “you are so lucky you found me.” He was NOT wrong. James is one of the most knowledgeable individuals regarding presses and solventless rosin. As medical users who enjoy concentrates, we were eager to find the highest quality plates and control box so our product would be medical grade. CannaPlates delivers on all accounts.
If you don’t know how to set up the press, James will walk you through it. He is very safety-conscious, which was also extremely reassuring. He also was on the phone with us from start to finish for our first squish, guiding us step by step. And the customer service doesn’t end there, if you want to learn a new process, like THC-a extraction, James will walk you through it step by step a full year after you buy his plates. The equipment itself is the highest quality.
James has a lot of experience with high pressure pressing, and it is evident in his product. The plates distribute heat evenly, making for an awesome product. He also designed a smart control box that learns as it goes, which makes it really quick to get to the proper squish temperature of your choosing. His bags VERY rarely blow out (maybe 1% of the time, and likely due to user error in our case), so we will ALWAYS order our bags from him.
If you are seeking the highest quality plates and control box combined with ongoing amazing customer service and quality squish supplies, then (like us) you are so lucky you found CannaPlates. Thanks again for everything James!!!
My friend George is now saving up to buy plates off you as he got some dab tools and bags off you and was BLOWN AWAY by your customer service. He also loves our setup, and he kicks himself for spending not much less in the long run on plates that are frustrating and break. Anyhow, you have yourself a wonderful 4/20 and excellent Easter and/or Passover if you celebrate either, and I hope all is well in your world.
Jodi and Jerry, Newfoundland
When deciding on a plate supplier, I wouldn’t hum and haw about a few extra dollars (compared to cheaply manufactured overseas imports with non-existent customer service). The customer service and superior quality products are worth their weight in gold. The added bonus is CannaPlates is a 100% Canadian owned company!
Thanks very much for everything James. After spending a month in Thailand, I’m happy to get back pressing!"
Rick & Rox, Ontario
He will give you step by step instructions with setting up your plates and also your first press. If you have any questions, he will happily chat with you over the phone or email and he knows what's up, we were pressing golden budder rosin the first weekend thanks to this guy!
He has spent lots of time and $$ experimenting, so that you don't have to and he is willing to share his knowledge. 100% satisfied with the purchase and would recommend CannaPlates to anyone thinking about setting themselves up. Thanks James! Happy pressing! "
After almost about 8 months of pressing rosin with Cannaplates, I've found my quality of life has increased so much. As a medical patient, I was putting my lungs thru the wringer for years trying to find an appropriate solution for dosing, bouncing between extracts, vaping and burning.
Nothing was working for me longer than a few weeks, I constantly found my chest tight and myself short of breath. Then I stumbled across the FlavorTown discord in my search for a solution that worked and the next thing I know James helpfully explained to me the benefits rosin, that I could make it at home with ease, tact and patience.
2 weeks later after a little bit of chatting with James and a few of his other happy customers and I was sold, the next day I bought my plates. Three days later my surprisingly heavy, yet small box came and I had a pair of beautiful blue Cannaplates shining bright. After following the super easy instructions on this site and I was on the phone with with James as he walked me through my first press and it's been nothing but smooth hits with enough rosin left in the bags to cook up some edibles.
Not only does James carry an amazing product but some of the best customer service, paired with a vast wealth of knowledge and information. Making the decision to buy these plates easily turned my life around, making dosing my medicine easy, gave me the ability to go back to work and I honestly don't have anyone to thank other than James.
This testimonial is a small way of me showing my appreciation!"
Anthony, Alberta/Now BC
Terpythetiger (on Discord)
I did a bit of research and wanted to stay with a Canadian company and after my first talk with James, I knew that I had made the right decision.
He even offered to call a metal shop in my town to prevent me from getting ripped off! That is some bloody good service right there. The help with the build of the Cannaplate kit and my first press had me making some great tasting and powerful rosin. Anyone who has tried the rosin has been really impressed and I have no problem in letting them know about Cannaplates."
The only trouble I was having was with the pre-press. The cannabis I am using is very resinous and when I prepressed the flower under 1 ton of pressure the press was very hard to open because of the resin gluing the press shut. As a simple trick, I cut out two pieces of parchment to fit exactly into the prepress. One goes under the flower at the bottom, then the flower, then another parchment liner (on top). Voila ! no more wrestling the prepress to open it.
I've made lots of rosin with my CannaPlates and they work great, simple reliable and low maintenance -just a quick wipe while they are hot!"
Bob, British Columbia
We went to buy these plates at his shop and he went through some things and really took a lot of time to explain the 100 questions we had for him. He was a pro from the start and clearly knows what he was talking about and it was a great purchase. We use the plates on a regular basis, for good amounts of rosin.
There has not been a time, where I called him to ask a few questions and he always took the time to make sure you understood. I can't imagine buying these anywhere else and get that kind of service and help. He was in Calgary and a couple days earlier I had called him about a few things and knowing we were pressing that night, he actually came over to come and see how we were doing. That was pretty awesome."
Proper sized pre-pressed makes the main press easy with Cannaplates, giving the best performance possible..
These plates get used A LOT and have tested the ages of time. Great work Cannaplates, and I continue to enjoy using your products, excited to see what's next."
Alberto, British Columbia
The support started before the purchase and is still continuing to this day, through constant tips, tricks and small tweaks to improve each press. The plates are very easy to install, and use.
The most difficult aspect of the plates is deciding what to press first!"
Cannaplates are a game changer - an incredible product and amazing customer service that is second to none.
James will make sure you get the plates, the guidance (and the dinos) you need to get the best extraction possible from your materials and create some of the tastiest, smoothest concentrates around!"
Never mind how great these plates are, the Customer Service is or has to be the best in this business. With 2 calls I was making AAAA Flower Rosin Budder/Crumble. It is so much stronger and tastes better than any shatter I've tried or carried in my store. The best way I can describe it is Live Resin Crumble.
It is not the % of THC but IMO the terpenes that make this difference. Vaping shatter, Indica, Sativa or Hybrid I would never know the difference. But with Rosin, every strain I've done so far all have different medical properties which help me much better with day and night depending on the strain and it is solvent-less. So much better for your health.
Thanks So Much, Canna Plates. I haven't slept or felt this well In a long time. My BHO days are over!"
With great Customer Service and full support, you can be confident in purchasing a set of CannaPlates. I've been a return customer for supplies and I will be back to upgrade to the new caged plate option!
I couldn't be happier with my decision to purchase CannaPlates and start pressing!"
After getting home and set up, we had more questions of course, so I phoned up James and we had him on speaker phone for our first couple of presses. Everything went beyond smooth. Plates worked absolutely amazing!
Nothing but good to say about James and his CannaPlates!"
Steve and Wes, Alberta
The relief I get from rosin is making my quality of life much better. CannaPlates delivers not only a quality set of plates, but also a level of customer service and knowledge that you don’t get anywhere anymore.
Thanks James for making this the best cannabis related purchase I’ve ever had. You care and it shows."
It's been a long hard 4 years of debilitating pain until I found you and CannaPlates. These past few months especially, I've almost been pain free!!! Miracles do happen, thank you so much James!"
Note: Jason is a vet and will have been using his CannaPlates, to get his solvent free extracts a year in March, 2018.
You especially, alongside all the special individuals on FlavourTown, have changed my life entirely! As a small thank you for your welcoming kindness and advise, here is a little gift for your continuing hard work. (He sent me a gift, my 1st one!!)
Your plates and customer service is - bar none - the best ever! I packed some candy from Japan as well as the other gift. Once again, Thank You!"
His wealth of knowledge and amazing customer service really add to the value when purchasing this set. I’ve had my plates for about 2 months now and am overwhelmed by the quality and flavor of the extracts I can now make safely AND solvent free, in my own home."
Jamie, Nova Scotia
He also gave me a bunch of guides and help with settings and how to press the Rosin to achieve the same wonderful results he was getting! I definitely recommend buying from him, you will learn a lot and who knows, you might make a new friend too!"
From techniques to get a better end product, to setting up the plates themselves. Everything about this transaction was a breeze. James truly went the extra mile."
Thank you so much CannaPlates for creating such high-quality solvent-less extraction that is both affordable and easy to use."
David (Goobafish - FlavorTown Moderator)
Upon receiving my plates from the postman I could immediately tell that from the weight of the package I had just put my hands on a high quality product. Once inside, I opened up the parcel and found a pair of well wrapped plates, control box, heating elements, thorough instructions, and a few other goodies. My mouth was fairly watering at this point, but I knew it best to be wise so I sat down and read all of the instructions. It wasn't a painful read and it was definitely worth it or I probably would have put the wrong plate on the bottom, or vice versa.
I excitedly assembled everything as the instructions indicated, and got down to business for my first press. Big success! I'll tell you.. there really is nothing quite like the feeling of scraping that first golden pool of rosin off of that parchment paper!
And it only got better going forward, as each new strain I pressed I learned a little bit more about where that perfect temperature is for each. It's really quite fun, I'm starting to feel a bit like a mad scientist :)
If this sounds like something you'd be interested in too then I highly recommend you take a look at the heated rosin plates from CannaPlates!"
I said "Fuck no man, because we'd be fighting over these plates 24/7. They're too good not to own your own."
(Now both Rolex and Goobafish each own their own 5"x 3" Cannaplates Kit.)
Rolex, Admin of FlavorTown Discord