Testimonials From People Like You
updated for May, 2022!
It has been a year since I have posted here and I promise to do better on this page. I am so grateful to all my customers and If you have a question ..you know where I am!Here you will find some words of kindness. These customers have been good enough to email me these testimonials. The newest ones are at the top and are in chronological order from the top to the bottom! There has been no editing of these words. I am truly humbled.If you would like to see your testimonial here, please contact me!Thanks!James
I purchased the original CannaPlates kit and could not be happier with it. I save myself a shit ton of money on making my own concentrates solventless, best customer service I’ve ever experienced. Always picked up the phone when I’ve called. Shipping was fast and he was able to walk me through the process of purchasing online.. very customer service oriented.
Incredible products and superior customer service in comparison to anything I've ever received for any product in my life. The prices are reasonable, the product is made of quality materials and the company is reliable.
From the moment I purchased my first set of plates to my first successful use of them, I had a customer service agent on the line. The owner. James takes pride in his product and walked me through every step of the setup, use, and cleaning, and pre-cleaning of the product. I could not have been happier.
I didn't even want to take him up on the free on-phone setup because I couldn't imagine that it would be anymore helpful than instructions. I was very wrong. What could be encapsulated in that initial call would have taken me hours to read, interpret, and understand if I had read it from a manual. Not to mention, what I was taught took me light years ahead of where I would have been if not for allowing myself to be walked through a process.
All of the products unless otherwise stated have a lifetime warranty and Cannaplates takes that claim very seriously. All of the products are made from exact and precise machined materials and everything has a perfect fit.
I was fortunate enough to be able to buy the original plates and a caged plate version that came later. The products continue to evolve and it is awesome to see! I even got laser engraving on one of them! Totally neat and makes it feel unique to me and not branded by a major corporation. If I have ever had a question about plates or the controller, there has never been an hour of the day where I haven't received a response with a solution within a few hours.
CannaPlates also has a discord community and website that has tons of help articles so I've been able to teach myself just by the material that has been created already.
If there is one product that I could definitely give a 5/5 it would be the CannaPlates plates, and if there is one company that I can say takes customer service to the luxury level, its CannaPlates as well. I would definitely recommend buying your press plates, pre-presses, and minor pressing accessories here.
(This testimonial below was copied and pasted here from Instagram with the owners permission)
So we pulled 23 g out of the 50 g pile and pressed it using our Cannaplates . It returned 16 g of wonderful fresh frozen hash rosin. Pressed at 77 C for 150 - 180 seconds. I am attempting to make solvent-less diamonds and sauce with 13 g of the rosin. Its looking like its going very well after just 14.5 hrs!
Just want to take a second to thank James, the owner/operator of Cannaplates. Guy is a true gem to the industry. He delivers a top notch product and stands behind it. Furthermore he follows up with you and is available almost any time. Sounds awesome right? Well he took it another step further and started an awesome discord server full of knowledge and awesome folks! The guy just keeps on giving. Buying these plates was one of the better decisions I made in 2020. Been nothing but joy and learning experiences with them! Thanks again James!
I have taken the time to read a considerable amount of the testimonials CannaPlates has received. I would like to tell you it is all true, absolutely no B.S. CannaPlates products and customer service are 100%. In the end you will have a pure concentrate with no poison. Precision excellence, amazing customer service....very rare indeed.
Paul, Somewhere in a Forest In Northern BC
James took the time to explain everything about the plates and all of the options that he sells with absolutely zero sales pressure. In my opinion I couldn’t have made a better purchase.
The CannaPlates products are everything that James claims they are. The center seam bags are a pleasure to work with compared to other options in the market. The cages and plates are extremely well built using Canadian aluminum and the machining in the pre press is second to none.
There is no better feeling than squishing the buds you have grown yourself and getting a top quality product that you know is a clean and safe product. I have pressed many pounds with my plates so far and have never had any issues. In fact they still look like the day I got them. These will most definitely be the last set of plates you will ever need to buy.
Brandon, Northwest Territories
The way everything works so perfectly together from the pre-press to the press bags to the plates themselves, you can tell some serious thought went into this. The centerline stitching on the bags is genius. The dab mats are thick, durable and can can stand up to some good heat. Even the dab pencils work better than anything else I've tried for collecting the rosin off the parchment paper.
The plates themselves you can feel the quality of from the second you pick them up, they work absolutely amazing too and I have used them to press the nicest, tastiest and cleanest concentrates I have ever had. When a company is willing to double their warranty on products they have already sold and shipped, that speaks volumes about how much they believe in the quality of their product, and I can see why they do. Very happy with my plates kit, pre-press, press bags, ect, and will be a customer of CannaPlates for years to come.
One year ago I purchased my CannaPlates kit and it is my most rewarding investment in years! Not only is the physical quality of the plates incredible, the customer service is beyond amazing! Even before I purchased my plate set while shopping around, I emailed James with questions and he asked me to call him and we had a great conversation. He was incredibly knowledgeable, friendly and applied no sales pressure at all. I was very impressed!
Once I received my plate set, James walked me through setup and even talked me through my first press! I was a true rookie and now feel like a veteran presser! I still call James with questions and always get off the phone with a big smile on my face. The fresh Rosin that flows from the CannaPlates is by far my favourite way to enjoy cannabis! It’s smooth (my lungs feel better than ever), solvent free, incredible quality and has amazing flavour!
If you’re looking for the best plates around sourced from pretty much the best dude around, who is truly a great human, I encourage you to invest in some CannaPlates!
Kurtis, British Columbia - Jackalope Horticulture
Jim , Alberta
If you don’t know how to set up the press, James will walk you through it. He is very safety-conscious, which was also extremely reassuring. He also was on the phone with us from start to finish for our first squish, guiding us step by step. And the customer service doesn’t end there, if you want to learn a new process, like THC-a extraction, James will walk you through it step by step a full year after you buy his plates. The equipment itself is the highest quality.
James has a lot of experience with high pressure pressing, and it is evident in his product. The plates distribute heat evenly, making for an awesome product. He also designed a smart control box that learns as it goes, which makes it really quick to get to the proper squish temperature of your choosing. His bags VERY rarely blow out (maybe 1% of the time, and likely due to user error in our case), so we will ALWAYS order our bags from him.
If you are seeking the highest quality plates and control box combined with ongoing amazing customer service and quality squish supplies, then (like us) you are so lucky you found CannaPlates. Thanks again for everything James!!!
My friend George is now saving up to buy plates off you as he got some dab tools and bags off you and was BLOWN AWAY by your customer service. He also loves our setup, and he kicks himself for spending not much less in the long run on plates that are frustrating and break. Anyhow, you have yourself a wonderful 4/20 and excellent Easter and/or Passover if you celebrate either, and I hope all is well in your world.
Jodi and Jerry, Newfoundland
When deciding on a plate supplier, I wouldn’t hum and haw about a few extra dollars (compared to cheaply manufactured overseas imports with non-existent customer service). The customer service and superior quality products are worth their weight in gold. The added bonus is CannaPlates is a 100% Canadian owned company!
Thanks very much for everything James. After spending a month in Thailand, I’m happy to get back pressing!"
Rick & Rox, Ontario
He will give you step by step instructions with setting up your plates and also your first press. If you have any questions, he will happily chat with you over the phone or email and he knows what's up, we were pressing golden budder rosin the first weekend thanks to this guy!
He has spent lots of time and $$ experimenting, so that you don't have to and he is willing to share his knowledge. 100% satisfied with the purchase and would recommend CannaPlates to anyone thinking about setting themselves up. Thanks James! Happy pressing! "
After almost about 8 months of pressing rosin with Cannaplates, I've found my quality of life has increased so much. As a medical patient, I was putting my lungs thru the wringer for years trying to find an appropriate solution for dosing, bouncing between extracts, vaping and burning.
Nothing was working for me longer than a few weeks, I constantly found my chest tight and myself short of breath. Then I stumbled across the FlavorTown discord in my search for a solution that worked and the next thing I know James helpfully explained to me the benefits rosin, that I could make it at home with ease, tact and patience.
2 weeks later after a little bit of chatting with James and a few of his other happy customers and I was sold, the next day I bought my plates. Three days later my surprisingly heavy, yet small box came and I had a pair of beautiful blue Cannaplates shining bright. After following the super easy instructions on this site and I was on the phone with with James as he walked me through my first press and it's been nothing but smooth hits with enough rosin left in the bags to cook up some edibles.
Not only does James carry an amazing product but some of the best customer service, paired with a vast wealth of knowledge and information. Making the decision to buy these plates easily turned my life around, making dosing my medicine easy, gave me the ability to go back to work and I honestly don't have anyone to thank other than James.
This testimonial is a small way of me showing my appreciation!"
Anthony, Alberta/Now BC
Terpythetiger (on Discord)
I did a bit of research and wanted to stay with a Canadian company and after my first talk with James, I knew that I had made the right decision.
He even offered to call a metal shop in my town to prevent me from getting ripped off! That is some bloody good service right there. The help with the build of the Cannaplate kit and my first press had me making some great tasting and powerful rosin. Anyone who has tried the rosin has been really impressed and I have no problem in letting them know about Cannaplates."
The only trouble I was having was with the pre-press. The cannabis I am using is very resinous and when I prepressed the flower under 1 ton of pressure the press was very hard to open because of the resin gluing the press shut. As a simple trick, I cut out two pieces of parchment to fit exactly into the prepress. One goes under the flower at the bottom, then the flower, then another parchment liner (on top). Voila ! no more wrestling the prepress to open it.
I've made lots of rosin with my CannaPlates and they work great, simple reliable and low maintenance -just a quick wipe while they are hot!"
Bob, British Columbia
We went to buy these plates at his shop and he went through some things and really took a lot of time to explain the 100 questions we had for him. He was a pro from the start and clearly knows what he was talking about and it was a great purchase. We use the plates on a regular basis, for good amounts of rosin.
There has not been a time, where I called him to ask a few questions and he always took the time to make sure you understood. I can't imagine buying these anywhere else and get that kind of service and help. He was in Calgary and a couple days earlier I had called him about a few things and knowing we were pressing that night, he actually came over to come and see how we were doing. That was pretty awesome."
Proper sized pre-pressed makes the main press easy with Cannaplates, giving the best performance possible..
These plates get used A LOT and have tested the ages of time. Great work Cannaplates, and I continue to enjoy using your products, excited to see what's next."
Alberto, British Columbia
The support started before the purchase and is still continuing to this day, through constant tips, tricks and small tweaks to improve each press. The plates are very easy to install, and use.
The most difficult aspect of the plates is deciding what to press first!"
Cannaplates are a game changer - an incredible product and amazing customer service that is second to none.
James will make sure you get the plates, the guidance (and the dinos) you need to get the best extraction possible from your materials and create some of the tastiest, smoothest concentrates around!"
Never mind how great these plates are, the Customer Service is or has to be the best in this business. With 2 calls I was making AAAA Flower Rosin Budder/Crumble. It is so much stronger and tastes better than any shatter I've tried or carried in my store. The best way I can describe it is Live Resin Crumble.
It is not the % of THC but IMO the terpenes that make this difference. Vaping shatter, Indica, Sativa or Hybrid I would never know the difference. But with Rosin, every strain I've done so far all have different medical properties which help me much better with day and night depending on the strain and it is solvent-less. So much better for your health.
Thanks So Much, Canna Plates. I haven't slept or felt this well In a long time. My BHO days are over!"
With great Customer Service and full support, you can be confident in purchasing a set of CannaPlates. I've been a return customer for supplies and I will be back to upgrade to the new caged plate option!
I couldn't be happier with my decision to purchase CannaPlates and start pressing!"
After getting home and set up, we had more questions of course, so I phoned up James and we had him on speaker phone for our first couple of presses. Everything went beyond smooth. Plates worked absolutely amazing!
Nothing but good to say about James and his CannaPlates!"
Steve and Wes, Alberta
The relief I get from rosin is making my quality of life much better. CannaPlates delivers not only a quality set of plates, but also a level of customer service and knowledge that you don’t get anywhere anymore.
Thanks James for making this the best cannabis related purchase I’ve ever had. You care and it shows."
It's been a long hard 4 years of debilitating pain until I found you and CannaPlates. These past few months especially, I've almost been pain free!!! Miracles do happen, thank you so much James!"
Note: Jason is a vet and will have been using his CannaPlates, to get his solvent free extracts a year in March, 2018.
Your plates and customer service is - bar none - the best ever! I packed some candy from Japan as well as the other gift. Once again, Thank You!"
His wealth of knowledge and amazing customer service really add to the value when purchasing this set. I’ve had my plates for about 2 months now and am overwhelmed by the quality and flavor of the extracts I can now make safely AND solvent free, in my own home."
Jamie, Nova Scotia
He also gave me a bunch of guides and help with settings and how to press the Rosin to achieve the same wonderful results he was getting! I definitely recommend buying from him, you will learn a lot and who knows, you might make a new friend too!"
From techniques to get a better end product, to setting up the plates themselves. Everything about this transaction was a breeze. James truly went the extra mile."
Thank you so much CannaPlates for creating such high-quality solvent-less extraction that is both affordable and easy to use."
David (Goobafish - FlavorTown Moderator)
Upon receiving my plates from the postman I could immediately tell that from the weight of the package I had just put my hands on a high quality product. Once inside, I opened up the parcel and found a pair of well wrapped plates, control box, heating elements, thorough instructions, and a few other goodies. My mouth was fairly watering at this point, but I knew it best to be wise so I sat down and read all of the instructions. It wasn't a painful read and it was definitely worth it or I probably would have put the wrong plate on the bottom, or vice versa.
I excitedly assembled everything as the instructions indicated, and got down to business for my first press. Big success! I'll tell you.. there really is nothing quite like the feeling of scraping that first golden pool of rosin off of that parchment paper!
And it only got better going forward, as each new strain I pressed I learned a little bit more about where that perfect temperature is for each. It's really quite fun, I'm starting to feel a bit like a mad scientist :)
If this sounds like something you'd be interested in too then I highly recommend you take a look at the heated rosin plates from CannaPlates!"
I said "Fuck no man, because we'd be fighting over these plates 24/7. They're too good not to own your own."
(Now both Rolex and Goobafish each own their own 5"x 3" Cannaplates Kit.)
Rolex, Admin of FlavorTown Discord